Report an issue

We value your feedback and are committed to providing you with the best experience possible. If you encounter any issues while using "You in Sport," please let us know so we can address them promptly.

 

How to Report an Issue

 

1. Describe the Issue:

Provide a detailed description of the problem you're experiencing. Include any relevant information such as error messages, the steps you took before encountering the issue, and the impact it has on your use of our services.

 

2. Provide Your Details:

Include your name, email address, and account information so we can contact you for further details if necessary and keep you updated on the resolution.

 

3. Submit Your Report via Email:

Please send your report to our support team at [[email protected]]. Our team will review your report and work to resolve the problem as quickly as possible.

 

Reporting Inappropriate or Incorrect User Content

If you come across any inappropriate or incorrect content posted by other users, please help us maintain a safe and respectful community by reporting it immediately.

 

How to Report Inappropriate Content:

Describe the Content: Provide a detailed description of the inappropriate or incorrect content, including where it is located within the application (e.g., user profiles, match listings, forum posts).

Include Evidence: If possible, include screenshots or any other evidence that can help us understand the nature of the content.

Submit Your Report via Email: Send your report to [[email protected]], and our team will investigate and take appropriate action.

 

What to Expect

Acknowledgment: You will receive a confirmation email acknowledging that we have received your report.

nvestigation: Our team will investigate the issue and may contact you for additional information.

Resolution: We will work diligently to resolve the issue and keep you informed of our progress. Once the issue is resolved, we will notify you and provide details of the fix.

 

Contact Us Directly

If you have any questions or need further assistance, feel free to contact our support team via email at [[email protected]]

Thank you for helping us improve "You in Sport." Your feedback is crucial to our ongoing efforts to provide a seamless and enjoyable experience for all users.